Last updated: October 2025
At Subhvastram, we are committed to delivering your orders as quickly and safely as possible. Please read our Shipping Policy to understand how we handle deliveries.
1. Order Processing
All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays) after payment confirmation. You will receive an order confirmation email with your order details immediately after placing your order.
2. Shipping Timelines
- Standard Delivery: 4–7 business days across India.
- Express Delivery: 2–3 business days (available in select pin codes).
Delivery timelines are estimates and may vary due to courier delays, remote locations, or circumstances beyond our control (e.g., natural disasters, strikes).
3. Shipping Charges
- Free Shipping on all orders above ₹999.
- A flat shipping fee of ₹79 applies on orders below ₹999.
- Express delivery charges (if applicable) will be displayed at checkout.
4. Delivery Locations
We currently deliver to 25+ cities across India. At checkout, enter your pin code to confirm whether delivery is available at your location. We do not currently ship internationally.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment. You can also track your order by logging into your account and visiting the "My Orders" section.
6. Packaging
All orders are carefully packed to prevent damage during transit. Fragile or delicate items receive additional protective packaging.
7. Undeliverable Packages
If a delivery attempt fails due to an incorrect address, unavailability of recipient, or refusal to accept, the package will be returned to us. In such cases, re-delivery charges will apply. Please ensure your delivery address and contact number are correct at the time of ordering.
8. Damaged or Missing Orders
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with photographs of the packaging and product. We will investigate and arrange a replacement or refund promptly.
9. Contact Us
For shipping-related queries, please contact our support team.